Reviews For Sport Clips Haircuts of Muskegon

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1 rating

This is in response to the review Jordan C. Wrote on 7/26. I too was a victim of the upsell. I told my stylist twice I didn't want a shampoo, but afterwards would like her to just rinse the clippings from my hair. So after the cut, she took me back to the sinks and proceeded to put shampoo in my hair before I knew what was happening. She finished washing my hair and charged me $22. I didn't say anything because I was angry and didn't want to make a scene. This is F****** B*******! And it seems to be happening to more than just me. If this happens again, I will NOT hold back my tongue .

1 rating

My stylist, Jen, did a phonominal job. The other stylist was rude. I went in expecting to pay $17 (really high for a men’s cut but I could t wait so it’s fine) but was charged $22. When I inquired about the upcharge I was told “we don’t make the prices, just offfer them. I am all for upselling but I wasn’t even given the option to decline the upsell. I guess the google reviews were right and this is a terrible place to get your hair cut.

1 rating

Logged in just before 10:00 with my phone number. Two lady's working. One had issues with her client. So before she could cut my hair she has to clean up the area. However she *****ed and complained to her co worker for about 3 minutes. In front of a her customers haircut. I could not see her but I could hear her. So I asked how long it was going to be. Snide reply about cleaning up. I walked out the door. I was the only customer left. **** service!

Reply from Sport Clips Haircuts of Muskegon:
Mike, thank you for visiting our store and attempting to give us an opportunity. I apologize for the situation you experienced and insure you this is not our idea of a championship experience. As the time approaches for your next haircut, please contact us at sc.mi301@gmail.com so we can work to correct this situation for you.

Rated 2.1 out of 5.0 based on 7 Client reviews

1
Michael H. | December 21, 2018 Stylist

"This is in response to the review Jordan C. Wrote on 7/26. I too was a victim of the upsell. I tol"

1
Jordan C. | July 26, 2018 Overall Experience

"My stylist, Jen, did a phonominal job. The other stylist was rude. I went in expecting to pay $17 (r"

1
Mike H. | April 18, 2018 Service

"Logged in just before 10:00 with my phone number. Two lady's working. One had issues with her client"

1
Garry J. | April 11, 2018 Haircut

"My son has never had a haircut so bad. I am dissatisfied in both the quality and service. I don't n"

5
Ben R. | December 9, 2017 Overall Experience

"Michelle is the best she is great to talk with and is very funny. The only reason I came to the stor"

5
Alec Loera. | October 15, 2017 Overall Experience

"I have been going to this place for a few years now and couldn’t think of going to another place. I’"

1
Bill L. | August 5, 2017 Haircut

"Person cutting my hair was not able to follow instructions. She cut my hair just opposite of my dire"