Reviews For Sport Clips Haircuts of Muskegon

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1 rating

My stylist, Jen, did a phonominal job. The other stylist was rude. I went in expecting to pay $17 (really high for a men’s cut but I could t wait so it’s fine) but was charged $22. When I inquired about the upcharge I was told “we don’t make the prices, just offfer them. I am all for upselling but I wasn’t even given the option to decline the upsell. I guess the google reviews were right and this is a terrible place to get your hair cut.

1 rating

Logged in just before 10:00 with my phone number. Two lady's working. One had issues with her client. So before she could cut my hair she has to clean up the area. However she *****ed and complained to her co worker for about 3 minutes. In front of a her customers haircut. I could not see her but I could hear her. So I asked how long it was going to be. Snide reply about cleaning up. I walked out the door. I was the only customer left. **** service!

Reply from Sport Clips Haircuts of Muskegon:
Mike, thank you for visiting our store and attempting to give us an opportunity. I apologize for the situation you experienced and insure you this is not our idea of a championship experience. As the time approaches for your next haircut, please contact us at sc.mi301@gmail.com so we can work to correct this situation for you.

1 rating

My son has never had a haircut so bad. I am dissatisfied in both the quality and service. I don't normally post reviews however the haircut was unacceptable.

Reply from Sport Clips Haircuts of Muskegon:
Garry, thank you for the honest feedback and I'm disappointed to hear our staff did not meet your expectations on service or haircut quality. We would like the opportunity to show you this kind of experience is a rarity rather than the norm. Please contact us at sc.mi301@gmail.com so we can work to correct this situation.

Rated 2.3 out of 5.0 based on 6 Client reviews

1
Jordan C. | July 26, 2018 Overall Experience

"My stylist, Jen, did a phonominal job. The other stylist was rude. I went in expecting to pay $17 (r"

1
Mike H. | April 18, 2018 Service

"Logged in just before 10:00 with my phone number. Two lady's working. One had issues with her client"

1
Garry J. | April 11, 2018 Haircut

"My son has never had a haircut so bad. I am dissatisfied in both the quality and service. I don't n"

5
Ben R. | December 9, 2017 Overall Experience

"Michelle is the best she is great to talk with and is very funny. The only reason I came to the stor"

5
Alec Loera. | October 15, 2017 Overall Experience

"I have been going to this place for a few years now and couldn’t think of going to another place. I’"

1
Bill L. | August 5, 2017 Haircut

"Person cutting my hair was not able to follow instructions. She cut my hair just opposite of my dire"